Our Shipping Policy
Fast, safe, and reliable shipping.
Thank you for choosing Imasafe!
This Shipping Policy outlines the terms and conditions regarding the shipping of products ordered from our website www.imasafe.in (“we,” “our,” or “us”). Please read this policy carefully to understand our shipping practices.
Shipping Methods and Timelines
We strive to ensure that your ordered products are delivered to you in a timely manner. The following outlines our shipping methods and estimated delivery timelines:
Free Shipping
We offer free flat rate shipping when we release any combo pack, and when the price is high, we offer free shipping for all customers.
- Shipping Methods: We partner with reputable shipping carriers to deliver your products safely. The specific carrier and shipping method may vary depending on the delivery address, product availability, and other factors. We will provide you with the relevant shipping information, including tracking details, once your order is shipped.
- Delivery Timelines: The estimated delivery time for your order will depend on factors such as the shipping method chosen, product availability, and the destination address. While we make every effort to deliver your products within the estimated timeframe, please note that unforeseen circumstances, including weather conditions and carrier delays, may affect the actual delivery date.
Shipping Costs
Shipping costs are determined based on various factors, including the shipping method, package weight, destination, and any applicable promotions or discounts. The shipping cost for your order will be calculated and displayed during the checkout process. Please review the total cost, including shipping charges, before completing your purchase.
Shipping Restrictions
We currently ship to addresses within India. If you reside outside of these areas, please contact our customer support team for further assistance.
Please note that some products may be subject to specific shipping restrictions due to their nature, size, or weight. These restrictions may vary depending on your location. If any restrictions apply to your selected products, we will notify you during the checkout process or by contacting you directly.
Order Processing and Tracking
Once you place an order on our website, we will process it within 7 business days. During this processing period, we will verify your payment details, confirm product availability, and prepare your order for shipment.
Once your order is shipped, we will provide you with a tracking number or a tracking link via email. You can use this information to track the progress of your shipment through the carrier’s website. Please allow some time for the tracking information to be updated after receiving it.
Tracking link:
https://www.delhivery.com/tracking
Order Status and Support
You can check the status of your order by logging into your account on our website. If you have any questions or need assistance regarding your order or shipment, please contact our customer support team. We will be happy to assist you and provide you with the necessary information.
International Shipping and Customs
For international orders, please note that additional customs fees, taxes, or duties may be imposed by your country’s customs authorities. These charges are separate from the shipping fees paid to us and are the responsibility of the recipient. It is advisable to contact your local customs office or review applicable customs regulations to understand the potential fees and regulations for importing products into your country.
Please be aware that customs procedures and clearance times may cause delays in the delivery of your order. We appreciate your patience and understanding in such situations.
Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We recommend reviewing this policy periodically to stay informed about our shipping practices.
Contact Us
If you have any questions, concerns, or requests regarding our shipping policy or shipping practices, please contact us at
- Phone: +91 9824228881
- Email: support@imasafe.in
